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Web Hosting Pad Reviews
Leigh
Pretty good all around – had a couple minutes hold time on their phone support one day but I called 3 other times for random things and they were fast. I give em 4!
Andrew Burton
Yes, the tech support (online helpdesk)could be beefed up but I haven’t had too many reasons to call tech support. I’d estimate a 10 minute or so outage every two months. They are NOT marketing savvy…in other words.. don’t expect a chatty exchange of ideas. They do make me very happy, I mean webhostingpad phone support, they simply are great bunch of guys. Whenever I call these guys they really make you feel good, they are very friendly and technically very knowledgable. I myself being a senior programmer sometimes find their technical skills awesome. I really recommend webhostingpad.
abc123
I had the very same problem with the only reason that is was my fault. Well i trasferred all the same files to a new host with no issues and the site is running great. They don’t want to admit they have problems they cant fix. I have since sent a ticket to cancel my account and wish to be prorated for the months of service and have that credit back. They say after 30 days there is no refund. Here is the kicker…everything was fine for 30 days…then they moved my account to provide better service and they were right…it has been nothing but SERVICE! “Let’s offer a 30 day refund and put them on the new server…then we’ll move them…who cares we got their money and their 30 days is up!” If your looking for a web host…move on!
Toni
Do not recommend… they guarantee 99.9% uptime for the first 30 days, after that beware. I have several sites hosted through them and have had nothing but continual downtime issues since my 30 days expired. Downtime lasts from 30 minutes to several days. Go somewhere else. They are friendly on the phone, but cannot deliver or fix the problem.
Pretty good all around – had a couple minutes hold time on their phone support one day but I called 3 other times for random things and they were fast. I give em 4!
Yes, the tech support (online helpdesk)could be beefed up but I haven’t had too many reasons to call tech support. I’d estimate a 10 minute or so outage every two months. They are NOT marketing savvy…in other words.. don’t expect a chatty exchange of ideas. They do make me very happy, I mean webhostingpad phone support, they simply are great bunch of guys. Whenever I call these guys they really make you feel good, they are very friendly and technically very knowledgable. I myself being a senior programmer sometimes find their technical skills awesome. I really recommend webhostingpad.
I had the very same problem with the only reason that is was my fault. Well i trasferred all the same files to a new host with no issues and the site is running great. They don’t want to admit they have problems they cant fix. I have since sent a ticket to cancel my account and wish to be prorated for the months of service and have that credit back. They say after 30 days there is no refund. Here is the kicker…everything was fine for 30 days…then they moved my account to provide better service and they were right…it has been nothing but SERVICE! “Let’s offer a 30 day refund and put them on the new server…then we’ll move them…who cares we got their money and their 30 days is up!” If your looking for a web host…move on!
Do not recommend… they guarantee 99.9% uptime for the first 30 days, after that beware. I have several sites hosted through them and have had nothing but continual downtime issues since my 30 days expired. Downtime lasts from 30 minutes to several days. Go somewhere else. They are friendly on the phone, but cannot deliver or fix the problem.